Terms and Conditions

THANK YOU FOR YOUR CHOOSING DOWCO.COM INTERNET YOUR GATEWAY TO THE INTERNET

Upon receipt of this notice of the terms and Conditions, I acknowledge my understanding and agreement to the following terms and conditions.
This acknowledgement will serve as binding the agreement as listed below between you (the “customer) and Dowco Computer System Ltd., also know as dowco.com, (“Dowco”).
I agree that any and all Terms and Conditions will be considered binding unless the “customer” sends written message disputing these terms and Conditions to the Dowco within a 3 (three) days period after receipt of this notice and/or signup of the customer account.

TERMS AND CONDITIONS

1) I agree to authorize Dowco to draw a debit, in paper, electronic or other form (a “Pre-Authorized Bank Debit” or “Pre-Authorized Credit Card Debit”) on my account indicated on my signup form (the “account”) at the Financial Institution indicated on my signup from for INTERNET FEES, under the Terms and Conditions agreed to by me with Dowco.
2) I may revoke this authorization at any time by delivering a written notice or revocation to Dowco.
3) I agree that the Financial Institution is not required to verify that any Pre-Authorized payment has been drawn in accordance with this Authorization, including amount, frequency and fulfillment of purpose of any Pre-authorized payment.
4) Invoice Customers must conclude billing issues 30 days prior to billing of their next invoice.
5) I may dispute a Pre-Authorized payment (a “Disputed Debit”) by providing a signed declaration to Dowco under the following conditions:
a) An authorization was never provided to Dowco;
b) The Pre-Authorized payment was not drawn in accordance with this Authorization, including failure to provide prior notification in case of variable amounts:
c) This Authorization was cancelled; d) The Pre-Authorized payment was posted to the wrong account due to invalid or incorrect information supplied to Dowco.
On receipt of a written declaration from me that condition (a), (b), (c) or (d) occurred, Dowco, will reimburse me for any “Disputed Debit” up to 90 days after the date the “Disputed Debit” was posted to my account. I agree that it is solely my responsibility to conclude any Pre-Authorized Payment disputes within the 90 day period allotted.
6) I agree that delivery of this authorization to Dowco constitutes delivery by me to the Financial Institution.
7) I will inform Dowco, in writing, of any change in the “account” information provided in the authorization a minimum of one week prior to the next due date of the Pre-authorized Payment.


ACCOUNT CLOSURES
1) All accounts require a 30-day notice in writing via email, fax or letter conforming account closures for month end.
2) Such written notice acknowledges your request as true and binding as per Terms and Conditions.
3) All billing issues must be resolved within the 90-day period as specified in pre-authorized payment plan/invoice billing conditions and terms. No refunds or credits to account can be authorized after said 90-day period.
4) There can be no credits or refund to accounts without prior written notice
5) I understand and agree to the forgoing terms and conditions and I acknowledge receipt of a copy of this Authorization.

ACCOUNT REGULATIONS
1) Dowco reserves the right to monitor my usage, and, at their sole discretion, revoke my membership if abuses occur. Abuse as outlined in acceptable use policy (http://www.dowco.com/aup.php) my include, but is not restricted to:
a) Non-payment of account
b) Prolonged connection with no activity
c) Using profanity in usenet forums and/or email.
d) Use of account by other than assigned user.
e) Discourtesies to fellow users.
2) I hereby authorize Dowco to obtain such credit reports or other information as may be deemed necessary in connection with the establishment and maintenance of a credit account or for any other direct business requirement. This consent is given pursuant to section 12 of the personal credit reporting act, R.S.C.C. 1979.
3) I agree that my account may be locked after exceeding 60 hours or 160 hours in total for the month, as well as for abuse of my account.
4) I understand that the above policies are subject to change without notice.
5) I understand the hourly usage policies as outlined in “3” of the account regulations above and authorize Dowco to automatically charge me for any excess hours.

PERSONAL GUARANTEE
In consideration of you, Dowco, dealing with customers, I/we, the undersigned promised to pay or cause to be paid to you any monies due to the company by the customer including the principle interest and costs on a solicitor/client basis.
This guarantee shall be enforced against me and you may deal with the customer as wish you may grant the customer extensions of credit and time to pay out in any way affecting your right to require to pay the full amount owed by the customer of you. I further promise that I will pay the amount owing by the customer to you regardless of how you may deal with any other person who has guaranteed the indebtedness of the customer to you.
Where more than one person or where there is more than one person who has signed a guarantee in your favor of the customers debts that I agree to be jointly and severally liable with that person to you for the customers debts acknowledges the guarantee.